About

read in PT

Hi, I’m Giovanna (she/her), a Brazilian Systems/DevOps analyst and free and open source enthusiast, currently living and working in Luanda, Angola.

About noiseops

noiseops was born from my love of writing, and the name is just noise + ops. Noise comes from music, my favourite hobby, and Ops comes from Operations, like in DevOps. Not very creative, but I like it.

Topics get a bit mixed up here, just like the name. I’ll write about my hobbies, about collecting physical media, mostly CDs and vinyl, and also about tech, especially open source and self-hosting. Besides being a hands-on learning lab, I want this blog to be fun for me.

Profile

I work with Linux-based infrastructure, virtualised on-premises environments and monitoring and observability tooling. I’m comfortable with containers, cloud fundamentals (Azure and AWS) and IT service management. I contribute to open source by translating, documenting and sharing my work publicly. I have a law degree, an MBA in Software Engineering Management and a postgraduate qualification in information security and data protection.

Experience

Systems Analyst / DevOps at Velonet Teleinformática, Luanda, Angola. Since April 2025.

Administer IT infrastructure, cloud-based Windows and Linux servers and on-premises virtualised environments (Proxmox VE, ESXi)
Run containerised workloads with LXC and Docker
Maintain monitoring and observability across services
Support ITSM and BI processes with GLPI and Metabase, focused on continuous improvement

Support and Infrastructure Analyst / Networking at U-All Solutions, Araçatuba, Brazil. March 2024 to April 2025.

Configured and supported operating systems and networks for multiple business clients, including hotel and retail groups
Managed MikroTik firewalls and hotspots and wireless controllers (Ubiquiti, Huawei, Ruckus, Intelbras) in Linux environments
Monitored infrastructure with Zabbix and Monsta
Tracked support work through helpdesk tools (Zoho, Movidesk) and applied LGPD-compliant practices

Earlier career (2017 to 2024). Legal assistant and intern at law firms in Brazil, where I built automations in Excel, VBA and Python for legal calculations and workflows. I was also an English teacher for kids, an administrative assistant in corporate communications, and did a five-month tech recruitment internship working in English with IT professionals (Right Balance, 2023).

Toolbox

Linux and systems: Linux administration, Proxmox VE, VMware ESXi, virtualisation
Containers and DevOps: Docker, LXC, Azure DevOps
Cloud: Microsoft Azure (certified), Amazon Web Services
Monitoring and data: Zabbix, PRTG, Prometheus and Grafana, GLPI, Metabase, BI reporting
Networking: MikroTik (RouterOS), Ubiquiti, Huawei, firewall and hotspot configuration
Practices: ITSM (ITIL), information security, data protection (LGPD), technical documentation, Python, Excel/VBA

Education

MBA, Software Engineering Management, USP/Esalq (2024 to 2026)
Postgraduate qualification, Information Security, Gran Faculdade (2024), focused on LGPD, Brazil’s data protection law (based on the EU GDPR)
Technologist degree, Systems Analysis and Development, Ampli (2022 to 2024)
Bachelor of Laws (LLB), UniToledo (2019 to 2023)

Certifications

Microsoft Azure Fundamentals, AZ-900
Microsoft Security, Compliance, and Identity Fundamentals, SC-900
ITIL® Foundation, ITIL® Practitioner and ITIL® Specialist: Monitor, Support and Fulfil
Cybersecurity Fundamentals, IBSEC (December 2024)
Cisco Networking Academy Learn-A-Thon 2023
EF SET English Certificate, 73/100

Languages

Portuguese (native) and English (C1).